All orders are carefully picked and packed by hand. Please allow 2-4 business days to process your order. Estimated delivery times are calculated from the time of dispatch and can vary, especially during busy periods. Once your order is shipped you will receive an email with tracking information (please also check your junk folder).

Shipping is automatically calculated at checkout, based on the number of items and total weight, with service cost options (Standard or Express Service) shown prior to payment.

Estimated delivery times

Depending on the selected service at checkout (Standard or Express), Australia Post's estimated delivery times are follows:

- Standard Service: From 2 to 8 business days, depending on destination.
- Express Service: From 1 to 4 business days, depending on destination.

Incorrect information, attempted delivery and lost orders

Where a delivery address is incomplete, incorrect or otherwise undeliverable, or where the delivery service has attempted but been unable to successfully complete delivery, our postage providers may charge additional fees for parcel returns and collections. 
If an order has been lost while in transit, please contact Australia Post's customer service team on their website or call 13 11 18.